Refund policy

All sales are final unless an error occurred on behalf of Luminosity Naturals.

Due to the nature of our ‘made to order’ products, we are unable to accept returns for refunds or exchanges.

We know that it can be difficult to order new skin care products online, with that in mind we offer our products in trial sizes for experiment purposes.

Please make sure to read the full item descriptions carefully prior to your purchase.
Luminosity Naturals L.L.C is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.

Should you have any questions about any of our products, please feel free to contact us. Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will happily work with you if you are not pleased with your purchase.

Please keep in mind, we are a small business. All items are hand crafted. Please allow time for your item to be consciously made with love, and carefully packaged for shipping.